By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. Where you would like to do this, please follow the instructions that were included when the product was delivered. Alternatively please email us beforehand at returns. We regret that If these steps are not followed, we will be unable to process the return request.
Please Note: In order to use this service, the product must be complete, unused and in "as new" condition. It must be returned with the original packaging and include all components not omitting chargers, adaptors, accessories and manuals. Software must be sealed and any free gifts received with the product must also be returned.
Your Statuatory Rights are not affected by our Returns Policy.
Delivery Discrepancies/Damaged in Transit
Please check orders carefully on receiving them. If you receive an order that has been damaged in transit or if there are any order discrepancies, we will make every effort to resolve these as soon as possible for you. We do however require that you inform us within 72hrs of receiving the goods. If we are not notified within this period, we reserve the right not to process the return.